Managing Subscriptions & Billing
How to upgrade your account from the basic Spark plan to Echo or Amplify, manage billing, or request a custom Impact plan.
Prerequisites
- A registered Sindria Account.
- An active Apple ID or Google Play Store Account for mobile in-app billing.
Implementation Steps
Access Plan Selection
Open Sindria, click on your profile picture or your business name in the top bar, scroll down to the 'your plan' section, and click on 'Upgrade Account'. The Spark plan is the basic free plan that everyone starts with. Select the billing period (Monthly or Annually) and choose between Echo or Amplify plans. If you need a custom solution tailored to your business, you can contact us directly to request the custom Impact plan.
Confirm In-App Purchase
Confirm the payment using your device's native system (Apple In-App Purchase or Google Play Billing). Billing and payment security are handled entirely by Apple and Google.
Manage or Cancel Subscription
To cancel automatic renewal, open your phone settings, go to subscriptions, find 'Sindria', and tap 'Cancel Subscription' at least 24 hours before the renewal date.
Frequently Asked Questions
Can I get a refund if I cancel my annual subscription early?
What happens to my scheduled content if my subscription expires?
What is the Total Impact plan?
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