Help Center

Find guides and tutorials to connect your social networks and maximize your reach

First Steps

Learn how to manage your Sindria profile, choose plans, and configure settings.

Troubleshooting

Managing Subscriptions & Billing

How to upgrade your account from the basic Spark plan to Echo or Amplify, manage billing, or request a custom Impact plan.

Key Requirements
  • A registered Sindria Account.
  • An active Apple ID or Google Play Store Account for mobile in-app billing.
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Troubleshooting

Account Settings & Deletion

Configure your business details, connected social networks, subscription plan, credentials, and app language, and learn how to permanently delete your data.

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Social Connections

Step-by-step guides to connect your social media profiles.

Connections

Instagram Professional Profile Requirement

Understand the limitations of Personal accounts and why Meta requires a Professional profile for automation.

Key Requirements
  • An Instagram account.
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Connections

Facebook Business Page Requirement

Learn why personal Facebook profiles cannot be connected and how Meta handles business tools.

Key Requirements
  • A Facebook account.
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Connections

Connect Instagram Business via Facebook

Link your Instagram Business or Creator account to Sindria using the Facebook integration (Recommended method).

Key Requirements
  • An Instagram account switched to a Professional (Business or Creator) profile.
  • A Facebook Page (if you don't have one, you can create it in Facebook).
  • +2
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Connections

Connect Instagram Solo (Direct Login)

Connect your Instagram Business account directly to Sindria without linking a Facebook Page.

Key Requirements
  • An Instagram Professional (Business or Creator) profile.
  • Direct login credentials for the Instagram account.
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Connections

Connect a Facebook Page

Learn how to connect a Facebook Page to publish content directly to your Facebook feed.

Key Requirements
  • A Facebook Page representing your business, brand, or community.
  • An Administrator role on the Page.
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Connections

Connect a LinkedIn Profile or Page

Connect your LinkedIn Personal Profile or Business Page to schedule posts and articles.

Key Requirements
  • A LinkedIn Personal Account.
  • Administrator access if connecting a LinkedIn Company Page.
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Connections

Troubleshooting Meta Connection Issues

Solve the most common issues when linking Facebook and Instagram accounts.

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Strategic Planner

Automate your postings and schedule content like a pro.

Troubleshooting

Using the Strategic Planner & Routines

Maximize consistency with automated publishing routines, AI calendar planning, and holiday alerts.

Key Requirements
  • At least one connected social media profile.
  • An active subscription (Echo or Amplify).
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Troubleshooting

Supported Formats & Platform Limits

Learn about the unified post formats available in Sindria, which social networks support them, and how to choose the best format for your content goals.

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AI Content Creation

How to use Magic Scan, studio-grade filters, and write copy with AI.

Troubleshooting

How Magic Scan Works

How Sindria's AI analyzes your business website or Google Maps to decode your brand's ADN.

Key Requirements
  • A public website URL or a claimed Google Maps Business profile.
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Troubleshooting

AI Design & Studio-Grade Imagery

Create stunning promotional graphics from scratch or upgrade your photos to studio quality using AI.

Key Requirements
  • Echo or Amplify plan subscription.
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Analytics & Performance

Track your engagement metrics, reach, and business growth.

Troubleshooting

Understanding Analytics & Engagement

Understand reach, impressions, engagement rates, and metrics inside your dashboard.

Key Requirements
  • A social profile connected for at least 24 hours to sync initial statistics.
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Need more help?

If you still have questions about connecting, our support team is ready to assist you.

Contact Support