Troubleshooting

Account Settings & Deletion

Configure your business details, connected social networks, subscription plan, credentials, and app language, and learn how to permanently delete your data.

Implementation Steps

1

Access Account Profile

Tap your avatar icon or your business name in the top navigation bar of the Sindria App to open your account profile dashboard.

2

Configure Account Details

From your profile dashboard, you can manage your business details (name, industry, brand), view the status and limits of your active plan, link or manage social networks, update your access credentials (email, password), and select the app language.

3

Delete Account Permanently

To completely erase your data under GDPR, click 'Delete Account' in your profile settings. This deletes your credentials, scheduled posts, brand profiles, and generated media instantly and irreversibly.

Frequently Asked Questions

Does deleting the app cancel my subscription?
No. Deleting the app does not stop billing. You must cancel the subscription from your Apple/Google settings before deleting your account.

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