Troubleshooting

Understanding Analytics & Engagement

Understand reach, impressions, engagement rates, and metrics inside your dashboard.

Prerequisites

  • A social profile connected for at least 24 hours to sync initial statistics.

Implementation Steps

1

Open the Analytics Dashboard

Tap 'Analytics' in the app. The main view displays consolidated metrics across all connected channels.

2

Check Engagement Rate

Observe the Engagement Rate (Calculated as Likes + Comments + Shares divided by total Reach). A higher rate indicates content that resonates with your audience.

3

Analyze Individual Post Performance

Scroll down to see the post-by-post list. Sort by Reach or Likes to identify which topics perform best.

Frequently Asked Questions

How often are statistics updated?
Statistics are updated nightly. Insights for newly published posts might take up to 24 hours to sync from Meta and LinkedIn.

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