1. Legal Information and Identification

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), notice is given that the owner and developer of the Sindria application (hereinafter, "the Service", "the Application" or "Sindria") is:

Owner: Francisco Muñoz Cuevas (operating under the commercial name MOMUSA)
ID/DNI: 43321407Z
Registered Address: Torrent 23, Sant Jordi, Balearic Islands (Spain)
Contact Email: support@momusa.tech

This document constitutes the binding legal agreement between you (hereinafter, "the User") and Francisco Muñoz Cuevas for access to and use of the Sindria mobile application, available on iOS (Apple App Store) and Android (Google Play Store) platforms.

MOMUSA is the provider of the Sindria service across every sales channel. However, for subscriptions purchased through the website, the merchant of record for the transaction is Stripe and not MOMUSA, as set out in clause 5.2.

2. Purpose and End User License Agreement (EULA)

The User is granted a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license for personal or commercial use to install and use the Sindria software on compatible mobile devices. All rights not expressly granted in these Terms are reserved by MOMUSA.

3. Minimum Age and Legal Capacity

The application does not establish a technical minimum age for access; however, as a service allowing subscriptions to paid plans and processing personal data, Users under 14 years of age require express authorization and supervision from their parents or legal guardians to create an account or contract any service.

4. Service Description and Features

Sindria is a SaaS platform for social intelligence and automated social media management. Key features include:

Brand Analysis & Scanning (Magic Scan): Processing public data (such as User websites or Google Maps listings) to extract corporate identity profiles.
Third-Party Platform Integration: Connection via Application Programming Interfaces (APIs) with social networks (Instagram, Facebook, LinkedIn) for automated scheduling and publishing of content.
AI Content Generation: Automated creation, drafting, and editing of copy, post ideas, and graphic designs.

5. Payments, Subscriptions, and Right of Withdrawal

Sindria is sold through two independent channels: the app stores (Apple App Store and Google Play) and the website. The terms of each channel differ and are set out separately below. Both channels coexist, and purchasing through one does not alter the terms of the other.

5.1 Purchases through the app stores

Payment Processing: Financial transactions, billing management, and subscription validations are processed securely through RevenueCat Inc. infrastructure and native Apple Inc. (App Store) and Google LLC (Google Play Billing) gateways. MOMUSA does not store banking or credit card details.
Automatic Renewal: Paid subscription plans automatically renew for periods equal to those contracted, unless the User cancels the subscription at least 24 hours prior to the renewal date.
Cancellation Management: Cancellation must be performed directly from the User's Apple ID or Google Play account settings. Uninstalling the app or deleting the user account does not halt subscription billing.
Express Waiver of Right of Withdrawal: As a digital content delivery service executed immediately upon purchase, the User expressly acknowledges and agrees to waive their 14-day statutory right of withdrawal from the moment the service is activated or content is downloaded via subscription.

5.2 Purchases through the website

Seller Identity: Subscriptions purchased through the website are sold via Stripe Managed Payments. Stripe acts as the merchant of record for the transaction: it is Stripe, not MOMUSA, that sells the subscription to the User, that calculates, collects and remits VAT or the equivalent indirect tax, and that issues the corresponding invoice, which is identified as sold through Link, LLC. MOMUSA provides the Sindria service but is not the seller of subscriptions purchased through this channel. By way of exception, in territories where Stripe does not provide tax coverage, the sale and the invoice correspond to MOMUSA under the identification details in clause 1.
Prices and Taxes: Prices published on the website are stated in euros and include VAT. Outside the eurozone, checkout may convert and charge the equivalent amount in the User's local currency, so the amount finally charged may differ from the advertised price. The binding amount is the one shown at checkout immediately before the payment is confirmed.
Automatic Renewal: Subscriptions purchased through the website renew automatically for periods equal to the one contracted, at the price then in force, unless the User cancels before the renewal date.
Cancellation Management: Cancellation is performed from the subscription management link included in the purchase confirmation email, or by writing to support@momusa.tech. Subscriptions purchased through the website are not managed from Apple ID or Google Play settings. Uninstalling the app or deleting the user account does not halt billing.
Right of Withdrawal and Cooling-off Periods: The advance waiver described in clause 5.1 does not apply to this channel. The withdrawal or cooling-off periods required by the consumer legislation of the User's territory of residence apply, as displayed and enforced by the checkout itself at the time of purchase. Where this document and the information provided by the checkout before the payment is confirmed differ, the latter prevails.
Refunds: Refund requests for web purchases are addressed to support@momusa.tech and, where applicable, are executed by the payment provider to the same payment method used for the purchase. Outside statutory withdrawal cases, subscription periods already started are not refunded.
Subscription Activation (Redemption): Paying on the web does not activate the subscription on its own. The User receives a redemption link that must be opened from the mobile device where the application is installed, signing in with the same email address used for the purchase. The subscription is tied to the account used to complete the redemption.
Excluded Territories: Web checkout does not accept purchases from China, Russia, Iran, Cuba, North Korea, Syria, Kosovo, Ascension Island and Tristan da Cunha.
Consumer Rights: The limitations in clause 8 are without prejudice to the rights granted to the User by mandatory consumer legislation, including the withdrawal and refund rights described in this clause.

6. Artificial Intelligence Regulation (EU AI Act 2026)

Technology Used: Sindria utilizes integrations with Google Gemini generative AI models.
Probabilistic Nature: The User acknowledges and accepts that AI is a probabilistic tool that may produce inaccurate, incomplete information, or "hallucinations." Human review prior to publishing is strongly advised.
Transparency & Watermarking: In compliance with the European Union AI Act, multimedia content or text generated through the application may contain digital tags, metadata, or non-intrusive watermarks identifying its synthetic origin.

7. Intellectual Property and Content Responsibility

Ownership of Results: The User retains exclusive intellectual property rights over input text, instructions (prompts), uploaded files, as well as final generated results derived from their use.
User Editorial Responsibility: Sindria operates strictly as an intermediary technology provider. The User holds sole and exclusive legal responsibility for content published to their social profiles, ensuring it does not infringe third-party IP rights, image rights, advertising laws, or consumer protection regulations.
Processing License: By uploading logos or images to the Application, the User grants MOMUSA a worldwide, temporary technical license to process, adapt, and render these files for the sole purpose of delivering the requested service.

8. Financial Shields and Limitation of Liability

Limitation of Financial Liability: To the maximum extent permitted by applicable law, MOMUSA assumes no financial liability and shall not be obligated to make payments, indemnifications, or refunds in cash or liquid transfer to the User for any contractual or extra-contractual claim arising from the use or inability to use Sindria. If any compensation obligation is legally established, it shall be strictly limited, at MOMUSA's sole discretion, to the provision of service credits or extension of platform access, expressly excluding any cash refund.
Exclusion of Indirect Damages: Under no circumstances shall MOMUSA be liable for indirect damages, loss of profits, lost revenue, damage to corporate reputation, data loss, or business interruption.
Reverse Indemnification: The User agrees to defend, indemnify, and hold harmless Francisco Muñoz Cuevas from any third-party claim, administrative sanction, fine, or lawsuit resulting from unlawful app usage or violation of these Terms.
Exclusive Service Level Remedies (SLA): In case of service outages attributable directly to Sindria, the User's sole and exclusive remedy shall be service credits applicable to future invoices, excluding monetary refunds.
Immediate Account Suspension: MOMUSA reserves the right to immediately suspend or terminate app access without refund upon detecting fraudulent activity, attempts to breach technical infrastructure, or violations of applicable law.
Third-Party API Disclaimer: MOMUSA assumes no liability for account blocks, reach restrictions (shadowbans), or policy/feature changes by Meta (Instagram/Facebook), LinkedIn, Google, or Apple that affect content publishing.

9. Force Majeure

MOMUSA shall not be liable for any failure or delay in fulfilling its obligations caused by events beyond its reasonable control, including telecommunications outages, cyberattacks, third-party server outages (Google Cloud), or legislative changes.

10. Applicable Law and Jurisdiction

These Terms are governed by and construed in accordance with Spanish law. For the resolution of any legal dispute:

If the User is classified as a Consumer, competent courts shall be those of the User's domicile.
If the User acts as a Professional or Business, all parties expressly submit to the jurisdiction of the Courts and Tribunals of Palma de Mallorca (Balearic Islands), waiving any other jurisdiction.

TERMS OF SERVICE